Privacy Policy (MadeiraMaps.com)
Effective date: 01/01/2026
Website: MadeiraMaps.com
Company: WeAreOne, Lda
Address: Travessa dos Piornais 22, Ed. Famoso, Bloco D, 5ºBN, Madeira, Portugal
VAT: 513639349
Contact (privacy/support): info@madeiramaps.com
1) Overview
This Privacy Policy explains how WeAreOne, Lda (“we”, “us”, “our”) collects and uses personal data when you use MadeiraMaps.com, create an account, or purchase our digital products.
We collect only the data needed to operate the store, deliver access to digital maps, provide customer support, maintain security, and comply with legal obligations. We do not use your data for marketing or advertising.
2) Data we collect
Account & profile data
- Email address, username, password (stored securely/hashed)
- Any profile details you choose to provide (e.g., name)
Orders & access
- Products purchased, order totals, timestamps, billing details needed for invoices/receipts
- Access records needed to provide and maintain access to purchased digital content
Payments
Payments are processed by Stripe. We do not store your full payment card details. Stripe may process personal data as part of providing payment services.
Stripe privacy policy: https://stripe.com/privacy
Support communications
- Messages and information you provide when contacting support
Technical & security data
- IP address, device/browser info, and basic logs for security, fraud prevention, and troubleshooting
3) What we do NOT do
- We do not accept comments anywhere on the website.
- We do not use Google Analytics (or similar analytics tools).
- We do not send newsletters or marketing emails.
- We do not sell your personal data.
4) Why we use your data (purposes)
We use your data to:
- Create and manage your account
- Process purchases and provide access to digital maps
- Send transactional emails (order confirmations, receipts, access-related messages)
- Provide customer support
- Protect our website and users (security, fraud prevention, abuse prevention)
- Comply with legal/tax obligations (e.g., invoicing/accounting)
5) Legal bases (GDPR)
We process personal data under one or more of these legal bases:
- Contract (to provide your purchases and account access)
- Legal obligation (tax/accounting requirements)
- Legitimate interests (security, fraud prevention, service reliability)
- Consent (only where we explicitly ask for it)
6) Cookies
We use essential cookies and similar technologies required for website functionality (e.g., login sessions, cart/checkout, security). We do not use analytics cookies like Google Analytics.
7) Sharing your data
We share data only when necessary to operate the service, including:
- Payment processing providers (e.g., Stripe)
- Hosting, email delivery, security providers (only as needed to provide the service)
- Authorities when required by law
8) International transfers
Some providers may process data outside the EEA. Where applicable, we use legally recognized safeguards for such transfers.
9) Data retention
We keep personal data only as long as necessary for the purposes above, including:
- Account data: while your account remains active (and a reasonable period afterward for security/legal reasons)
- Order/invoice data: as required by applicable tax/accounting rules
- Security logs: for a limited period unless needed to investigate fraud/abuse
10) Your rights
Depending on your situation and applicable law, you may have rights to access, correct, delete, restrict, object to processing, and request portability of your data, and to withdraw consent where processing is based on consent.
To exercise your rights, contact: info@madeiramaps.com
11) Security
We use reasonable technical and organizational measures to protect personal data. No system is 100% secure, but we work to prevent unauthorized access.
12) Changes to this policy
We may update this policy from time to time. We will update the effective date above.