FAQs

Frequently Asked Questions

Here you’ll find answers to some of the most common questions about our services, processes and contacts. If you can’t find the answer you’re looking for, feel free to reach out, we’ll be happy to help.

Send us a message

How can I contact support?

You can contact us through the form available on our website.

Are the maps updated over time?

Yes, our lifetime access includes future updates and improvements.

Do the maps help me understand how to get to each place?

Yes, the maps are designed to make it easy to see where places are located and how to reach them, and can be used together with GPS navigation apps.

Can I use Madeira Maps on my phone while travelling?

Yes, Madeira Maps works on smartphones, tablets and desktop devices and is ideal for real-time use while exploring the island.

Do you offer refunds?

No, all purchases are final and non-refundable. Please review the product details carefully before completing your purchase.

Which payment methods are accepted?

Multiple payment options are available and shown during checkout.

How can I purchase Madeira Maps?

You can purchase Madeira Maps directly on the website using several available payment methods.

What happens after I purchase Madeira Maps?

Once purchased, you get lifetime access to all paid maps, with no subscriptions or recurring fees.

Is Madeira Maps free to use?

Only the fuel stations map is free, all other maps are paid and require purchase.

What kind of maps are included in Madeira Maps?

Madeira Maps includes several digital maps, such as all beaches in Madeira, levadas and hiking routes, viewpoints, fuel stations and other essential points of interest.

What is Madeira Maps?

Madeira Maps is a collection of digital interactive maps designed to help visitors explore Madeira Island and easily find the most worthwhile places to see and visit.